Data Retention Policy
Last Updated: June 16, 2025
Overview
This Data Retention Policy outlines how HuVeXanir retains, stores, and deletes personal data and other information collected through our services. We are committed to retaining data only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
Scope
This policy applies to all data collected and processed by HuVeXanir, including:
- Personal information of clients and service users
- Communication records and correspondence
- Transaction and billing information
- Technical data and usage logs
- Account credentials and authentication data
Retention Periods
Active Account Data
Data associated with active accounts is retained for the duration of the account relationship and as long as necessary to provide our services.
Client Communication Records
Email correspondence, chat logs, and other communications are retained for 3 years from the date of the last interaction to support service delivery and address inquiries.
Transaction and Financial Records
Billing information, payment records, and transaction history are retained for 7 years from the date of the transaction to comply with accounting and tax requirements.
Technical and Usage Logs
Server logs, access records, and analytics data are retained for 12 months unless required for security investigations or legal compliance.
Inactive Accounts
Accounts that remain inactive for 24 consecutive months may be subject to deletion. We will provide notice before deleting inactive accounts when contact information is available.
Marketing and Consent Data
Marketing preferences and consent records are retained for 3 years after withdrawal of consent or cessation of the business relationship.
Legal and Regulatory Retention
Certain data may be retained beyond standard retention periods when:
- Required by applicable law or regulation
- Necessary for legal proceedings or investigations
- Needed to establish, exercise, or defend legal claims
- Subject to a legal hold or preservation order
Data Deletion Process
Secure Deletion Methods
When data reaches the end of its retention period, we employ secure deletion methods including:
- Permanent deletion from active databases
- Removal from backup systems during the next backup cycle
- Overwriting of storage media where technically feasible
- Anonymization or aggregation where complete deletion is not possible
Backup Retention
Data removed from active systems may persist in backup archives for up to 90 days before permanent deletion from all systems.
User Rights and Requests
You have the right to:
- Request information about how long your data will be retained
- Request deletion of your data before the standard retention period expires
- Object to processing or retention of your data on legitimate grounds
- Receive confirmation when your data has been deleted
To exercise these rights, contact us at info@huvexanir.com.
Exceptions to Deletion
We may retain certain data beyond standard retention periods or decline deletion requests when:
- Retention is required by law
- Data is necessary for ongoing legal proceedings
- Deletion would impair our ability to detect or prevent fraud
- Data has been anonymized and no longer identifies an individual
Data Minimization
We regularly review the data we collect and retain to ensure:
- Only necessary data is collected
- Data is not retained longer than required
- Outdated or redundant data is identified and deleted
- Retention periods align with business and legal requirements
Retention Schedule Review
This Data Retention Policy and associated retention schedules are reviewed annually and updated as needed to reflect:
- Changes in legal or regulatory requirements
- Evolution of business practices
- Technological capabilities and limitations
- Industry best practices
Cross-Border Data Retention
Data may be stored and retained in multiple jurisdictions. We ensure that retention practices comply with applicable laws in all relevant jurisdictions and apply the most protective standard when conflicts arise.
Third-Party Service Providers
When third-party service providers process data on our behalf, we ensure through contractual agreements that:
- They follow retention periods consistent with this policy
- They delete or return data when services terminate
- They implement appropriate security measures during retention
- They notify us of any legal requirements affecting retention
Contact Information
For questions about this Data Retention Policy or to submit a data deletion request, please contact:
HuVeXanir
Holosiivskyi prospekt, 60
Kyiv, Ukraine, 03039
Email: info@huvexanir.com
Phone: +380532655887
Changes to This Policy
We may update this Data Retention Policy from time to time. The date at the top of this document indicates when it was last revised. Continued use of our services after changes become effective constitutes acceptance of the revised policy.